Shipping policy

At Jesafe, we are committed to making your shopping experience safe, practical, and transparent — including the delivery of your orders. Below, you’ll find all relevant information about our shipping times and policies.

 

🌍 Delivery Area

We currently ship to most countries within the European Union. If your country is not listed at checkout, please contact our support team for assistance.

 

🚚 Delivery Times

Delivery times may vary depending on the destination country and the shipping method selected at checkout.

• Standard Shipping: 7 to 20 business days*

• Express Shipping (when available): 3 to 10 business days*

• Estimated delivery times do not include processing time (1 to 3 business days).

 

🕒 Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. Please note that during high-volume periods (such as holidays or sales), processing times may be slightly longer.

 

💶 Free Shipping

We offer free shipping on orders over €50 to several countries in Europe. Availability is shown at checkout.

 

📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

 

📍 Customs and Import Taxes 

Orders may be subject to customs duties and import taxes depending on the laws of the destination country. These charges are the responsibility of the customer and are not included in the order total.

 

📬 Incorrect Address

Please ensure that your shipping address is entered correctly. Jesafe is not responsible for failed deliveries due to incorrect or incomplete address details provided by the customer.

 

❓ Questions

If you have any questions regarding shipping, feel free to contact our support team:
📧 info@jesafe.com